The minimum driver age is 21. Unless otherwise specified, exclusions include airport or ferry one-way fees, special delivery requests, optional extras, Damage Excess Reduction, tyre and windscreen cover, and fuel. Inclusions cover the Standard Motor Vehicle Damage Waiver and one additional driver.

For rentals of 7+day rentals, added inclusions are ski racks on eligible vehicles, and ski chains. Ski racks can only be fitted to Intermediate SUVs, Full-Size SUVs, and Diesel 4WD Premium vehicles.